Features
AI learns your product by using it (browses UI, clicks buttons, fills forms)
Automatic product change detection
In-app action automation (fills forms, clicks buttons, navigates pages)
Proactive nudge suggestions (prompt-based tour and nudge creation)
Human escalation handoff with full session context
No-code AI assistant setup and maintenance
Self-healing without manual element tagging
Insights dashboard with signal categorization (Bug, Product Request, Knowledge Gap)
Grouped conversation view in Questions Dashboard
Magic links (shareable URLs that launch assistant with context)
Engage drop-in React components for onboarding flows and product tours
Analytics and user behavior reporting with friction detection
Customizable branding and white-label theming
SOC 2 Type II and GDPR compliance
SDK installation (15-minute setup, React-based)
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool