Features
AI learns your product by using it (browses UI, clicks buttons, fills forms)
Automatic product change detection
In-app action automation (fills forms, clicks buttons, navigates pages)
Proactive nudge suggestions (prompt-based tour and nudge creation)
Human escalation handoff with full session context
No-code AI assistant setup and maintenance
Self-healing without manual element tagging
Insights dashboard with signal categorization (Bug, Product Request, Knowledge Gap)
Grouped conversation view in Questions Dashboard
Magic links (shareable URLs that launch assistant with context)
Engage drop-in React components for onboarding flows and product tours
Analytics and user behavior reporting with friction detection
Customizable branding and white-label theming
SOC 2 Type II and GDPR compliance
SDK installation (15-minute setup, React-based)
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
