Features
No-code 5-minute setup wizard
52 industry-specific templates
4 AI model tiers: Simple, Smart, Advanced, Ultra
80+ language auto-detection for visitor replies
Knowledge base via paste or file upload (PDF, DOCX, XLSX, CSV, TXT, MD)
JavaScript embed (one async script tag)
Lead capture forms with human handoff to email
Optional white-label branding ($19/mo)
Image upload support (Smart, Advanced, Ultra tiers)
Voice input (dictation) for visitors
Credit-based messaging with per-tier cost (1-8 credits per message)
Spam protection powered by Cloudflare
Email transcript on request
Chatbot-suggested questions (Smart, Advanced, Ultra tiers)
Contact request email notification
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
