Features
Human-like voice agent with dynamic interrupts
Ultra-low latency voice response
Emotionally-aware conversation agents
No-code Agent Canvas for custom agents
Auto policy writing from transcripts via Copilot
Smart Insights for root cause analysis
Browser Agent for web-based tasks
Omnichannel support (phone, chat, email)
Edge case simulation and validation
Performance monitoring with auto-improvement suggestions
Real-time hallucination correction
Real-time multilingual voice agent with dynamic mid-call language switching
AI support intelligence suite
TTS API with 130ms end-to-end latency (Falcon)
200+ expressive voices across 35+ languages
99.38% pronunciation accuracy
Custom pronunciation library
Voice cloning for personalized voiceovers
Voice changer for studio-quality output
AI dubbing in 40+ languages with tone preservation
Pitch, speed, and intonation controls
Integrations with Canva, Google Slides, PowerPoint, Adobe Captivate
Enterprise-grade security (SOC 2, ISO 27001, GDPR, HIPAA)
Data residency across 11 geographies
Multilingual voice agents with seamless language switching
Voiceover studio for e-learning, podcasts, ads, audiobooks
Customer support with <3 min response time
Voice agent API for customer service, sales, recruitment