Features
24/7 tenant call answering and triage
Automated work order creation and updates
Vendor dispatch based on preferred lists
Post-maintenance resident satisfaction follow-up
Multi-channel lead response (phone, SMS, email)
Prospect qualification and property matching
Tour scheduling and coordination
Lead nurturing with personalized follow-up
Capture leads from Zillow, Apartments.com
Portfolio-specific AI training and customization
Emergency detection and prioritization
Workflow automation across maintenance and leasing
Real-time interaction handling across voice and text
Omnichannel inbox: WhatsApp, email, Booking.com, Airbnb, Instagram, Messenger, webchat
AI chatbot trained on your documents, 100+ languages, smart handoff to staff
PMS-triggered guest journey automation (pre-arrival, in-stay upsell, post-checkout review)
WhatsApp Business API campaigns with rich media, CTAs, and broadcast lists
Visual webchat widget with custom branding and AI-powered replies
Multi-property dashboard for hotel chains
Internal notes, team collaboration, shift handover
Mobile app for on-the-go management
QR code generator for WhatsApp opt-in
Dynamic list comparators for advanced guest segmentation
Automated booking confirmations and upsells
AI email co-pilot and review responder
Revenue uplift calculator: 3% booking lift, 12% upsell lift
GDPR compliant with EU hosting