Features
Live chat with customizable widget
AI-powered chatbot for lead qualification and 24/7 answers
Shared inbox unifying live chat, email, WhatsApp, Instagram
AI editor for message and article writing
Knowledge base with WYSIWYG editor and SEO optimization
Email marketing campaigns with sequences and newsletters
Popups for lead generation and contextual offers
Mobile apps for iOS and Android with push notifications
Multilingual knowledge base (Premium and above)
Custom roles and permissions (Premium and above)
Multi-product support (Premium and above)
REST API for programmatic customer and chat management
Webhooks for real-time event updates
iOS, Android, and React Native SDKs for in-app support
User authentication and custom data via JavaScript API
Omnichannel inbox: WhatsApp, email, Booking.com, Airbnb, Instagram, Messenger, webchat
AI chatbot trained on your documents, 100+ languages, smart handoff to staff
PMS-triggered guest journey automation (pre-arrival, in-stay upsell, post-checkout review)
WhatsApp Business API campaigns with rich media, CTAs, and broadcast lists
Visual webchat widget with custom branding and AI-powered replies
Multi-property dashboard for hotel chains
Internal notes, team collaboration, shift handover
Mobile app for on-the-go management
QR code generator for WhatsApp opt-in
Dynamic list comparators for advanced guest segmentation
Automated booking confirmations and upsells
AI email co-pilot and review responder
Revenue uplift calculator: 3% booking lift, 12% upsell lift
GDPR compliant with EU hosting