Features
AI-powered voice agents for inbound calls
Automated appointment booking and lead capture
Real-time conversation summaries and call coaching
Integration with CRM, calendar, and field service software
Missed call text back functionality
Custom knowledge base for business-specific answers
Multilingual support with 30+ languages (2026)
Mobile app for iOS and Android (2026)
Custom voice & personality (50+ voice options, 2026)
Pay-per-completed-interaction pricing
Conversation analytics and performance metrics
Webhook and REST API for custom integrations
Embeddable AI agent snippet for websites
Team activity logs and role-based access
Marketplace of pre-built agent templates
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
