Features
Multi-turn conversation intelligence with context retention
No-code agent training and deployment
Model-agnostic: Claude, ChatGPT, Llama, custom models
MCP integration for live data access
Drag-and-drop workflow builder
Smart escalation to humans with full conversation history
Real-time performance analytics and accuracy tracking
Automatic knowledge sync with helpdesk, docs, CRM
Omnichannel support (web chat, email, social, etc.)
Enterprise-grade encryption and access controls
GDPR-compliant and European hosting
Visible and editable AI logic
Ticket triage and routing automation
Continuous learning from past conversations
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
