Features
Explain This: tap any UI element for AI explanation
Tooltips: no-code AI tooltips for instant guidance
Chatbot: GPT-4 based, trained on your knowledge base
Widget: unified hub for all support tools
Knowledge base: contextual content delivery
Ticket form: in-app issue reporting
Help Desk Ticket response (Growth & Enterprise)
Multi-site support: one knowledge base across domains
7-language support: English, German, French, Spanish, Italian, Portuguese, Japanese
No Inline Help branding (Growth & Enterprise)
ISO 27001 certified security
Seat-based user management
14-day free trial, no credit card required
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool