Features
Explain This: tap any UI element for AI explanation
Tooltips: no-code AI tooltips for instant guidance
Chatbot: GPT-4 based, trained on your knowledge base
Widget: unified hub for all support tools
Knowledge base: contextual content delivery
Ticket form: in-app issue reporting
Help Desk Ticket response (Growth & Enterprise)
Multi-site support: one knowledge base across domains
7-language support: English, German, French, Spanish, Italian, Portuguese, Japanese
No Inline Help branding (Growth & Enterprise)
ISO 27001 certified security
Seat-based user management
14-day free trial, no credit card required
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
