Features
AI Agent autonomously engages, qualifies, books, and follows up in DMs
Visual drag-and-drop flow builder with AI smart blocks (AI condition, AI message, handover)
Intent detection for automatic reply and opt-out filtering
RAG-powered knowledge base (uploads from website, PDFs, catalog)
MCP support to connect external agents (Claude, ChatGPT)
Natural language automation builder (describe it, Inrō builds it)
Smart Inbox unifying DMs, comments, story replies, live comments
CRM with custom properties, segmentation, folders
Conversion links with branching
Booking links via Calendly
Analytics per step, campaign funnels
Team collaboration (up to 10 members on Pro)
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
