Features
Visual builder with live preview
Train on PDFs, Notion docs, website URLs
Real-time API data fetching
Lead qualification engine with CRM sync
95+ languages auto-detection and reply
Widget color customization
Analytics dashboard with CSAT trends
SOC2 compliant, GDPR ready, AES-256 encryption
Proactive visitor engagement
Chat history timeline with search
Human handoff for complex queries
Multi-channel deployment: web, Slack, WhatsApp, Discord
Conversation testing and refinement
One-click embed via script tag
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool