Features
Visual builder with live preview
Train on PDFs, Notion docs, website URLs
Real-time API data fetching
Lead qualification engine with CRM sync
95+ languages auto-detection and reply
Widget color customization
Analytics dashboard with CSAT trends
SOC2 compliant, GDPR ready, AES-256 encryption
Proactive visitor engagement
Chat history timeline with search
Human handoff for complex queries
Multi-channel deployment: web, Slack, WhatsApp, Discord
Conversation testing and refinement
One-click embed via script tag
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
