Features
Multi-channel deployment (web, chat, forms)
Knowledge base import (PDF, text, Jotform Tables)
AI model integration (Claude, ChatGPT)
Human handoff via Jotform Inbox
Workflow automation via Jotform Workflows
Data retrieval from Jotform Tables
200+ integrations via Jotform ecosystem
Custom agent personality and branding
Analytics and reporting on agent performance
Conditional logic for routing and responses
Multi-language support (via AI model)
Secure data handling (HIPAA on Enterprise)
Jotform AI App Builder (new 2026)
Lead source tracking via LeadSources
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
