Features
Cloud phone system with IVR and call routing
Sales dialer with automated dialing
Call recording and advanced analytics
SMS & MMS inbox and campaigns
WhatsApp inbox and collaboration
AI Voice Agent for outbound and inbound calls
Conversation intelligence and AI coaching
Automatic call scoring and sentiment analysis
SMS Copilot for AI-assisted texting
CRM integrations with over 100 tools
Workflow automation for calls and SMS
AI SDR for lead qualification and meeting scheduling
AI receptionist for call handling and routing
Call transcription and moment analysis
Autonomous AI workers for end-to-end task execution
Voice AI for voice-based interactions
Hybrid agentic+deterministic workflow builder
Northstar metrics for agent performance evaluation
Adversarial agents for robustness testing
Audits for agent behavior compliance
Context curation from real-world work
Custom interfaces for human-agent collaboration
Multi-agent control tower for coordination
Agentic data for continuous learning
Integration with existing enterprise systems
Security and reliability controls
Developer tools for customization
Scale agents across regions and business units
Forward Deployed Engineers for deployment support
