Features
Cloud phone system with IVR and call routing
Sales dialer with automated dialing
Call recording and advanced analytics
SMS & MMS inbox and campaigns
WhatsApp inbox and collaboration
AI Voice Agent for outbound and inbound calls
Conversation intelligence and AI coaching
Automatic call scoring and sentiment analysis
SMS Copilot for AI-assisted texting
CRM integrations with over 100 tools
Workflow automation for calls and SMS
AI SDR for lead qualification and meeting scheduling
AI receptionist for call handling and routing
Call transcription and moment analysis
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent
