Features
Pre-built bot types: Knowledge Retrieval, Business Enquiries, Data Collection, Appointment/Calendar, eCommerce Sales,
No-code bot builder: select bot type, add data, deploy in minutes
Training sources: upload documents, add website links, enter text manually, or connect integrations
Upstream integrations: OpenAI, Shopify, WooCommerce, Calendar
Deployment: embed on any website, floating chat widget, WhatsApp Business, Facebook Messenger
WhatsApp chatbot support with dedicated WhatsApp number
Appointment scheduling with calendar conflict avoidance and real-time interaction
eCommerce sales assistant for WooCommerce stores (order collection, lead capture)
Quote generation bot that collects client info and sends quotes via email with optional webhook to CRM
Data Room bot: secure document access with user verification
Dashboard with chat history, conversation reports, and analytics
Zapier integration for connecting to 5000+ apps
Developer API and webhooks for custom integrations
Function calling for advanced bot actions
Smart Tables for structured data handling
Unified Search across knowledge base and product data
Customer Intelligence for querying customer-specific info
AI Workflows to automate common resolution tasks
Slack bot for coworker assistance with human approvals
Smart assist for support platforms
Knowledge base gap detection and auto-update with PR generation
Multi-agent orchestration with coordinator agents
No-code visual agent builder
TypeScript SDK for custom agents
Human approvals for agent suggestions
Webhook and schedule-driven agent workflows
MCP-based agent actions (create tickets, update CRMs)
Governance and reporting tools
Pull request creation for documentation updates
