Features
Pre-built bot types: Knowledge Retrieval, Business Enquiries, Data Collection, Appointment/Calendar, eCommerce Sales,
No-code bot builder: select bot type, add data, deploy in minutes
Training sources: upload documents, add website links, enter text manually, or connect integrations
Upstream integrations: OpenAI, Shopify, WooCommerce, Calendar
Deployment: embed on any website, floating chat widget, WhatsApp Business, Facebook Messenger
WhatsApp chatbot support with dedicated WhatsApp number
Appointment scheduling with calendar conflict avoidance and real-time interaction
eCommerce sales assistant for WooCommerce stores (order collection, lead capture)
Quote generation bot that collects client info and sends quotes via email with optional webhook to CRM
Data Room bot: secure document access with user verification
Dashboard with chat history, conversation reports, and analytics
Zapier integration for connecting to 5000+ apps
Developer API and webhooks for custom integrations
Function calling for advanced bot actions
Smart Tables for structured data handling
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
