Features
Pre-built bot types: Knowledge Retrieval, Business Enquiries, Data Collection, Appointment/Calendar, eCommerce Sales,
No-code bot builder: select bot type, add data, deploy in minutes
Training sources: upload documents, add website links, enter text manually, or connect integrations
Upstream integrations: OpenAI, Shopify, WooCommerce, Calendar
Deployment: embed on any website, floating chat widget, WhatsApp Business, Facebook Messenger
WhatsApp chatbot support with dedicated WhatsApp number
Appointment scheduling with calendar conflict avoidance and real-time interaction
eCommerce sales assistant for WooCommerce stores (order collection, lead capture)
Quote generation bot that collects client info and sends quotes via email with optional webhook to CRM
Data Room bot: secure document access with user verification
Dashboard with chat history, conversation reports, and analytics
Zapier integration for connecting to 5000+ apps
Developer API and webhooks for custom integrations
Function calling for advanced bot actions
Smart Tables for structured data handling
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
