Features
One-line JavaScript snippet integration
Rule-based visitor segmentation (referrer, location, device, URL params, cookies)
Visual content variation editor (headline, CTA, hero image)
A/B testing of personalized vs. generic content
Real-time analytics dashboard with conversion tracking
Funnel analysis for personalized journeys
Heatmap overlay on personalized pages
Segment-specific URL redirects
Custom CSS/HTML injection per variation
Webhook triggers on visitor segment assignment
Role-based access control (RBAC) for team collaboration
GDPR-compliant data handling with opt-out option
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
