Features
AI-powered demand sensing and forecasting
Advanced what-if scenario planning with consequence analysis
Real-time inventory insights with event simulations
Agentic AI for persistent supply chain orchestration tasks
Composable AI connecting agents, workflows, and ML models
End-to-end concurrency across signals, plans, and decisions
Sales and Operations Planning (S&OP) alignment with financial targets
Plant-level scheduling across global operations
Kinaxis Planning One for mid-market teams
Forward Deployed Engineering for custom AI solutions
Integration with SAP for enterprise data synchronization
Supply chain maturity assessment tool
Control tower for end-to-end visibility
Order management and returns processing
Tariff and sustainability planning modules
Real-time visibility across 1.1M carriers/suppliers in 200+ territories
Autonomous exception resolution with 85% self-resolve rate
AI agent Tracy: proactive carrier contact for tracking
AI agent Alan: automatic rescheduling of pickup/delivery appointments
AI agent Polly: missing proof of delivery collection
AI agent Sam: create trackable orders from unstructured data
AI agent Cassie: proactive customer alerts for disruptions
Digital twin technology for unified orchestration and simulation
Revenue protection with real-time risk assessment and mitigation
Predictive intelligence trained on cross-industry outcomes (10+ years)
Conversational AI for natural language supply chain queries
Analytical AI for automated dashboard and report creation
Visual AI using computer vision for real-world operations (April 2026)
Inbound supply chain collaboration and order pickup optimization
Outbound logistics optimization and OTIF fine prevention