Features
Answers from GPT-3 web knowledge
Custom prescribed knowledge sources
Channel-based and private conversations
Escalation to human support
No-code training and deployment
Privacy: queries not linked to identity
Slack app marketplace integration
Usage analytics and NPS tracking
Multi-channel support (Slack, Teams, WhatsApp, Web Widget)
Precise and quick answers
Prioritizes proprietary sources
Anti-hallucination with citations
1,400+ supported file types
Data connectors (Google Drive, HubSpot, Zendesk)
RAG API for custom development
Customizable agent appearance and behavior
Enterprise-grade security (SOC 2 Type II, GDPR)
Deploy as chatbot or knowledge search widget
AI vision for images and PDFs
Train AI agent on Zendesk tickets
Custom agent roles and instructions
Automatic sitemap and CMS sync (WordPress, Wix, etc.)
Remove 'Powered by CustomGPT' branding
