Features
Answers from GPT-3 web knowledge
Custom prescribed knowledge sources
Channel-based and private conversations
Escalation to human support
No-code training and deployment
Privacy: queries not linked to identity
Slack app marketplace integration
Usage analytics and NPS tracking
Multi-channel support (Slack, Teams, WhatsApp, Web Widget)
Precise and quick answers
Prioritizes proprietary sources
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
