Features
Ambient AI note-taking from natural conversation
Automated charge capture with CPT and ICD-10 coding
Real-time transparency and observability of AI execution
Specialty-specific clinical intelligence
Patient Summary Face Sheet with past notes, comorbidities, lab trends
AI compliance and governance oversight
Workflow automation for documentation and coordination
Post-visit note addition before upload
Multilingual transcription (e.g., Portuguese)
Custom private AI models per organization
HIPAA-compliant, SOC 2 Type I security
EHR and coding system integration
Real-time monitoring of model behavior
Operational performance dashboards
Over 1 million clinical conversations processed
Speaker-diarised audio capture with on-device encryption
Structured clinical notes, letters, referrals in seconds
Clinical code suggestion alongside note generation
The Shell hallucination detection and removal engine
93% detected hallucination removal in production (Jan 2026)
Direct EHR write-back with clinician approval
Integrates with Epic, Medicus, X-On Surgery Connect, Avaya
Custom SDK for new EHR integrations
MHRA Class I and UKCA Class IIa medical device certification
ISO 13485 and ISO 27001 certified
NHS DTAC and DSPT compliant
Zero patient audio retained at rest
Supports A&E, outpatient, ambulance clinical hub settings
Proven 13.4% A&E productivity boost (NHS Phase IV evaluation)
5 minutes saved per outpatient encounter
