Features
Auto-sort feedback into themes (feature requests, complaints, etc.)
Proprietary hallucination detection for accurate summaries
Sentiment tracking and trend analysis over time
AI-conducted user interviews at scale (Kraftful 3.0)
PRD and user story generation from insights
Export user stories to Jira or Linear
Multilingual feedback support with auto-translation
Weekly Slack digests of top feedback
Customizable dashboards with drill-down
Integrate 30+ feedback sources (app stores, Intercom, G2, etc.)
ChatGPT plugin for in-context analysis
AI-generated surveys from existing feedback
Auto-analyze survey responses as any other source
Objective-driven Research Agents for automated web research (May 2025)
Parallel processing of hundreds of agents across entities/languages
Customizable visual and programmatic research pipelines
Interactive Insight Landscapes and matrices for theme detection
Trend Radar with horizon scanning and arena analysis modes (May 2025)
Research Matrix executive summaries (June 2025)
Semantic search and question-answering across knowledge bases
Source-linked, audit-ready results with full traceability
AI-powered report generation with custom templates
Continuous updates for persistent knowledge bases
Support for 220,000+ news and social media archives
Multi-language and multi-format document processing
Scheduled recurring scans for horizon monitoring
Cloud-native enterprise deployment with data governance
Pay-as-you-go Dcipher Wallet option
