Features
AI carrier reps that call, email, and text simultaneously
Automated rate negotiation with multiple carriers in parallel
Instant carrier vetting using provider rules
Load confirmation and details collection
Real-time ETA and status monitoring
Driver contact for updated information
Delay flagging and escalation with context
Full conversation context recall per load cycle
Excel-based load import (no IT required)
Outbound and inbound call handling
Compliance checks and bad carrier detection
After-hours and weekend load coverage
SOC 2 certification (in review)
Call logging and encryption with audit trails
Customizable negotiation tone and pricing thresholds
Autonomous AI workers for end-to-end task execution
Voice AI for voice-based interactions
Hybrid agentic+deterministic workflow builder
Northstar metrics for agent performance evaluation
Adversarial agents for robustness testing
Audits for agent behavior compliance
Context curation from real-world work
Custom interfaces for human-agent collaboration
Multi-agent control tower for coordination
Agentic data for continuous learning
Integration with existing enterprise systems
Security and reliability controls
Developer tools for customization
Scale agents across regions and business units
Forward Deployed Engineers for deployment support
