Features
AI carrier reps that call, email, and text simultaneously
Automated rate negotiation with multiple carriers in parallel
Instant carrier vetting using provider rules
Load confirmation and details collection
Real-time ETA and status monitoring
Driver contact for updated information
Delay flagging and escalation with context
Full conversation context recall per load cycle
Excel-based load import (no IT required)
Outbound and inbound call handling
Compliance checks and bad carrier detection
After-hours and weekend load coverage
SOC 2 certification (in review)
Call logging and encryption with audit trails
Customizable negotiation tone and pricing thresholds
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent
