Features
Visa application management for Indonesia (Govisa)
All-in-one AI tools suite (Supa)
AI-powered sales assistant (HaloAI)
Focus on emerging economy use cases
Integration with existing workflows
User-friendly interfaces for low-tech users
Rapid deployment and iteration cycle
Designed to augment labor industries
Localized for Indonesian market
Supports multiple AI models under the hood
AI triage with 99.1% accuracy
Automated AI replies with actions (refunds, account updates)
Omnichannel inbox (email, chat, social, voice)
No-code workflow automation
Native knowledge base with semantic search
SingleView customer context (full history, orders, data)
Analytics and SLA management
SOC 2 Type II, GDPR, SSO/SAML compliance
Role-based access and audit logs
Redesigned live chat with self-service focus
Continuous learning from human resolutions
Phased deployment (triage → answers → autonomous)
White-glove implementation with dedicated team
Kay AI agent works with Zendesk, Freshdesk, Intercom, Salesforce
API integration for custom actions