Features
Autonomous claims intake to write-back executed by AI agents
Underwriting submission to bind preparation
Customer and policy lifecycle servicing end to end
Continuous fraud detection and SIU-ready case packets
Compliant collections outreach to recovery
Billing inquiries, posting, reconciliation, and refunds
KYC screening and audit-ready evidence generation
Broker and distribution ops for submission, quote, bind, commission
Multi-line business support: auto, property, life, health, commercial, workers' comp, cyber, IDI
Consumer lending origination, servicing, and collections
Cards and payments disputes, chargebacks, fraud, cardholder servicing
Deposits and banking account onboarding, servicing, error resolution
Mortgage origination, servicing, default/loss mitigation
Governed orchestration across systems, models, and boundaries
Continuous learning that compounds expert decisions into specialized agents
AI agent on-call triage and investigation
Co-work with agents during incident resolution
Automatic root cause analysis for complex issues
Background agents for scheduled workflows
Custom agents via MCP, API, and Skills
Tribal knowledge capture from chats and runbooks
Mult-agent council for improved RCA accuracy
SAML SSO, RBAC, and admin controls
Data redaction, encryption, and retention
Activity and support access logging
SOC 2 Type II certification
HIPAA and GDPR compliance
Severity-based vulnerability triage
Integration with Slack and Microsoft Teams
Resolve AI Workbench for collaborative investigation
