Features
Unified enterprise search across 20+ tools
AI chat with grounded answers and citations
Automated recurring reports and Excel exports
Approval-gated actions across connected tools
Auto-classification for inbound customer messages
Grounded reply drafts for email and WhatsApp
Sensitive case routing to human agents
Scheduled automations for recurring operations
Bring-your-own-model (BYOM) support for 14+ LLMs
SSO (OAuth 2.0, OpenID Connect, Azure AD)
Role-based access control (RBAC)
Audit logs for every AI action
Task deadlines and due date tracking
Custom API connectors for additional tools
AI-powered candidate sourcing from global talent pool
Automated technical assessments with live coding
Structured feedback reports for each candidate
Skills-based matching vs. resume keyword matching
Compliance-ready hiring for global teams
ATS integration with Greenhouse and Lever
Custom assessment criteria per role
Real-time candidate communication and scheduling
Bias reduction via blind evaluations
Dashboard for pipeline tracking and metrics
Post-assessment rank lists for decision-making
Asynchronous interviewing for remote candidates
Mercor Enterprise AI for enterprise AI solutions
Scalable infrastructure handling 10x volume growth
