Features
Self-improving AI that learns from feedback
No-code custom agent builder
Multi-source knowledge base integration (websites, PDFs, docs)
Real-time user analytics and insights
Role-based access control
Automated response suggestions
Customizable AI personality and tone
API access for custom integrations
Enterprise-grade security and compliance
On-premise deployment option
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
