Features
Compliant voice automation for inbound and outbound calls
Document intelligence for automated intake and extraction
Intelligent workflow orchestration across voice and digital channels
Real-time compliance enforcement (HIPAA, TCPA, CFPB, etc.)
Consent verification and disclosure delivery within conversations
Integration with Salesforce, HubSpot, and industry-specific CRMs
Integration with core systems (LOS, EHR, policy admin)
Real-time dashboards for conversion, handle time, sentiment, compliance scoring
Full audit logging on every call
Automated records retrieval (e.g., medical records)
Multi-state licensing and DOI audit enforcement for insurance
24/7 availability for customer engagement
Ultra-realistic text-to-speech with expressive controls (sarcasm, whisper, giggle)
Voice cloning from audio samples or text prompts
10,000+ voices across 70+ languages
Music v2 generation from text prompts, up to 320kbps output
Sound effects and ambient audio generation from prompt or library
Scribe v2 speech-to-text with 98% accuracy and speaker diarization
Dubbing v2 for voice translation with watermark options
ElevenAgents: omnichannel conversational agents via voice, chat, email, WhatsApp
Low-latency models: Eleven Flash ~75ms, Eleven Turbo v2.5
Guardrails and workflows for agent deployment
Analytics and A/B testing for conversational agents
Image and video generation (Veo, Sora, Wan, Kling, Seedance)
Ads Engine for AI-powered ad production in ElevenCreative
Flows Agent for automated creative workflows
SynthID watermarking for AI-generated audio detection
