Features
No-code AI chatbot builder with NLP
Multichannel messaging: WhatsApp, Telegram, Instagram, Facebook, Discord, TikTok, Viber, Line
Built-in CRM for contact and deal management
Online booking system with calendar integration
Email marketing campaigns with automation
Website and online shop builder (landing pages, multi-page sites)
Live chat for website with AI assistance
Helpdesk ticketing system
Quizzes and lead capture widgets
Webinars and live streams with LMS support
Online course creation and management (LMS)
AI-powered response suggestions for agents
Conversation history and analytics
Automated sales funnels and message routing
Enterprise-grade security and data encryption
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
