Features
Pre-built React and Vanilla JS components
REST API for custom integrations
Support for GPT-4, GPT-3.5-Turbo, Claude-2, custom models
Continuous training via answer correction
20+ data connectors (Google Drive, Zendesk, Salesforce, Notion)
SSO (SAML, OIDC, OAuth) and RBAC
BYOK / BYOM (bring your own key/model)
CRON and webhook-based reingestion
White-label components (Enterprise)
Custom fine-tuning (Enterprise)
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
