Features
24/7 AI call answering and routing
Appointment booking into Google Calendar, Calendly
Lead qualification with custom intake questions
Instant call summaries via SMS and email
Smart call routing to human team members
In-call texting (send confirmations, links, quotes)
26+ AI voices with customizable accents and speed
Multi-language support (10+ languages)
Call analytics dashboard (resolution rates, volumes, trends)
Contact management with CSV/Google Sheets import
Outbound calling (mobile app)
Voicemail transcription and summaries
Directory transfer (caller asks by name)
2-way SMS conversations (Growth plan)
Autonomous AI workers for end-to-end task execution
Voice AI for voice-based interactions
Hybrid agentic+deterministic workflow builder
Northstar metrics for agent performance evaluation
Adversarial agents for robustness testing
Audits for agent behavior compliance
Context curation from real-world work
Custom interfaces for human-agent collaboration
Multi-agent control tower for coordination
Agentic data for continuous learning
Integration with existing enterprise systems
Security and reliability controls
Developer tools for customization
Scale agents across regions and business units
Forward Deployed Engineers for deployment support