Features
24/7 AI call answering and routing
Appointment booking into Google Calendar, Calendly
Lead qualification with custom intake questions
Instant call summaries via SMS and email
Smart call routing to human team members
In-call texting (send confirmations, links, quotes)
26+ AI voices with customizable accents and speed
Multi-language support (10+ languages)
Call analytics dashboard (resolution rates, volumes, trends)
Contact management with CSV/Google Sheets import
Outbound calling (mobile app)
Voicemail transcription and summaries
Directory transfer (caller asks by name)
2-way SMS conversations (Growth plan)
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent
