Features
AI-powered call answering with natural conversation
Industry-specific scripts for 18 industries
Urgency triage and routing for after-hours emergencies
Real-time transcript and call summary
Appointment booking into Google Calendar during call
Lead capture and auto-logging to Google Sheets
Call forwarding and transfers
Instant alerts for urgent calls
Local or toll-free number selection
Number porting from existing lines
Webhook integration for custom workflows
REST API for agent and number management
TypeScript SDK for developers
White-label and resell options for agencies
English + Spanish language support
Automatic call recording and transcription
Email capture and analysis
Web meeting recording (Zoom, Teams)
AI Tracker agent for buyer response monitoring
Automated follow-ups via AI agents
AI-powered forecast correction and risk flags
AI Trainer for coaching based on real calls
Gong Engage: personalized outreach at scale
Gong Forecast: unbiased pipeline predictions
Gong Enable: scalable rep development workflows
Revenue Graph connecting contacts, accounts, deals
Real-time deal board with next-step recommendations
Role-specific dashboards (AEs, managers, RevOps)
Compliance templates for financial services and healthcare
Custom agents via Revenue Harness