Features
No-code AI agent builder with plain-language configuration
Import knowledge from 25+ data sources (help center, website, files, Google Docs, YouTube)
Pre-built roles and custom instructions for agent behavior
Multilingual support for 95+ languages
Action execution via internal APIs or MCP servers
Human handoff with full conversation context
AI troubleshooting and guided issue resolution
Customizable appearance and widget embedding
Analytics and performance monitoring with daily reports
Seamless integration with Intercom, Zendesk, Freshdesk, Discord, Slack
Webhook and API availability for custom integrations
Auto-sync data sources (limited on Startup plan)
On-premise deployment option
Enterprise-grade data encryption (AES-256, TLS 1.3)
Dedicated AI infrastructure via Azure OpenAI and AWS Bedrock
Anti-hallucination with citations
1,400+ supported file types
Data connectors (Google Drive, HubSpot, Zendesk)
RAG API for custom development
Customizable agent appearance and behavior
Enterprise-grade security (SOC 2 Type II, GDPR)
Deploy as chatbot or knowledge search widget
AI vision for images and PDFs
Train AI agent on Zendesk tickets
Custom agent roles and instructions
Automatic sitemap and CMS sync (WordPress, Wix, etc.)
Remove 'Powered by CustomGPT' branding
