Features
AI agents for prospecting and account management
Meeting Prep Agent for automated pre-meeting briefings
Omni conversational agent (in-app, mobile, Slack)
Agent Studio for visual workflow automation
AI Topics Explorer for buyer conversation analysis
Conversation Intelligence for rep coaching
Pipeline management with AI deal insights
Sales forecasting with AI-assisted modeling
Mutual Action Plans for deal guidance
Rep coaching and performance analytics
Knowledge base for proprietary content upload
Role-based access controls and enterprise encryption
Outreach MCP client for GTM stack connectivity
Native ChatGPT integration
ServiceNow partnership integration
Multi-channel AI Sequencing (calls, email, SMS, social)
Parallel Dialing with AI Answer Detection
100+ Pre-built Buying Signals
Waterfall Enrichment for contact data
AI Lead Prioritization with intent scoring
AI Coaching with automated call scoring and roleplay
Virtual Salesfloor with live listen-in and whisper coaching
AI Assistant with frontier model reasoning (May 2026)
Real-Time Transcription and Smart Call Scripts
Spam Protection and automated number rotation
Bi-Directional CRM Sync (Salesforce, HubSpot)
Live Battlecards and keyword detection
Smart Reply Detection for email sequences
DMARC/DKIM support for email deliverability
Custom Signal Builder and dynamic lists