Features
AI-powered lead qualification
30-minute no-code agent setup
Custom knowledge base training (docs, FAQs, URLs)
Real-time lead scoring and routing
Human handoff via Slack, email, or webhook
CRM sync (HubSpot, Salesforce, Zendesk Sell)
Conversation analytics & reporting dashboard
Agent personality & reply guardrails
Embeddable chat widget with custom branding
Conversation tagging and notes
A/B testing for agent responses
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
