Features
AI-powered lead qualification
30-minute no-code agent setup
Custom knowledge base training (docs, FAQs, URLs)
Real-time lead scoring and routing
Human handoff via Slack, email, or webhook
CRM sync (HubSpot, Salesforce, Zendesk Sell)
Conversation analytics & reporting dashboard
Agent personality & reply guardrails
Embeddable chat widget with custom branding
Conversation tagging and notes
A/B testing for agent responses
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
