Features
Risk Adjustment Copilot with trumping logic and RADV audit trail
Quality & Stars Copilot with unified gap closure and glide-path forecasting
Pharmacy & Part D Copilot for triple-weighted PDC measures
Provider Network Copilot with auto-generated practice agendas (90→15 min)
Care Management Copilot with ADT-driven TOC and 5-day follow-up
AI Data Analyst for plain-English querying of canonical record
Live data ingestion from 147+ streams (claims, EHR, pharmacy, labs, ADT, payer SFTP)
TCPA-compliant outbound voice actions (multilingual)
EMR overlays via Epic SMART-on-FHIR and Athenahealth marketplace
Coder workspace with encounter-and-claim review
Pre-claim flagging for RAF lift before submission window closes
Cross-team coordination surfacing blind spots across departments
RADV-grade chain-of-custody and audit trail
Tenant-isolated, BAA-covered, encrypted in transit and at rest
ECDS-scale data volumes (35-75x hybrid sampling)
AI Assistant for dispatcher decision support
Non-Emergency Call Automation
Live Video Streaming to 911
Drone as First Responder (DFR) integration
HARMONY AI text/video transcription & translation on AT&T ESInet
Real-time location and device data from connected devices
Real-time interoperability between agencies via Unite
Air Ambulance dispatch coordination
Analytics and QA for dispatch performance
Data to the field (GIS/mapping tools)
Emergency detection via API/SDK
Emergency escalation and verification
School safety incident management
Roadside assistance integration
Translation for 911 calls (Harmony AI)
Integrations
PDE (Pharmacy Data Exchange)
MMR (Monthly Membership Report)
MAO-004 (Medicare Advantage Organization data)
MOR (Medical Office Record)
277CA (Claims Attachment)
