Features
AI voice calls with natural intonation
Automated letter generation
Customizable tone (polite, firm, empathetic)
Real-time adaptation during calls
Contextual understanding of recipient's responses
Call recording and transcription
Letter delivery via email or mail
Multi-language support (English, Spanish, French)
Templates for common scenarios (negotiation, complaints, requests)
Privacy-first: data not used for training
Premium voice options (Pro tier)
API access (Unlimited tier)
Dedicated account manager (Unlimited tier)
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent