Features
Voice-first hands-free dictation from under the hood
Real-time extraction into structured data
Repair order story generation (Complaint, Cause, Correction) — OEM warranty-ready
Multi-point inspections with voice and video, green/yellow/red status
Service recommendations auto-linked to opcodes with labor hours and parts
AI assistant with OEM manual references, specs, procedures, TSBs
Mobile-native: works anywhere, no walking to a terminal
AI voice agents for customer appointment booking, recall management, trade-in opportunities, test-drive scheduling
Autonomous call handling and missed-call recovery
Integration with DMS for pushing repair orders
Voice and video capture for inspections
Real-time noise cancellation with system-level audio processing
AI Meeting Copilot with GPT-4 summaries and action items
Meeting transcription with speaker identification
Accent conversion for both speaker and listener sides
On-device processing for low latency and privacy
Voice translation in 80+ languages
Call Center AI with voice isolation and after-call summaries
VIVA 2.0 platform for building voice AI agents
Webhook and MCP integration support
Desktop apps for Windows and Mac
Mobile apps for iOS and Android
SOC 2 Type II and GDPR compliance
Voice Security and Speech Analytics (new in 2026)
Compatibility with 800+ communication apps
