Features
Monitor 40+ call metrics (latency, sentiment, repetition, instruction-following)
Multi-speaker analysis with automatic speaker identification (up to 15 speakers)
Run evaluators for compliance, instructions, and tool calls on-demand or automatically
Graph-based conversation flow testing with branches and edge cases
Configurable test personas (gender, accent, background noise, emotion, intent clarity)
End-to-end testing over phone and WebSocket (inbound and outbound)
Auto-generate test cases from failed production calls
Custom dashboards, scheduled reports, and threshold-based alerts
Webhook integration for real-time alerting (Slack, etc.)
HIPAA compliant, SOC 2 Type II certified
One-click native integrations (VAPI, Retell, LiveKit Cloud, Pipecat Cloud)
One-search across all connected data sources
Automated intelligence briefings with leads
Jail call analysis and key statement extraction
OSINT research and digital footprint analysis
Report writing assistance (40 min to 7 min per case)
Real-time BOLO and wanted persons alerts
Body-worn camera analysis and redaction
Cell phone and LPR analysis
Command staff support: briefings, policies, budgets
Department performance reviews
One day setup, no data migration
Free for U.S. veterans with paid agency deployment