Features
Autonomous customer conversation handling on WhatsApp
End-to-end order management from inquiry to fulfillment
Automated payment processing without human escalation
Self-improving workflows based on performance data
Dual-agent architecture for improved conversion
Skill-based agent architecture (in development)
Leads outreach and response rate tracking
Business data integration for personalized replies
No human-in-the-loop operation
Targeted at underserved tradespeople with limited tech skills
Instagram DM order handling
Proactive lead contact and follow-up
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
