Features
450+ MCP tools for ServiceNow operations (incidents, CMDB, scripts, etc.)
26 AI capabilities (scan, review, build, operate, document) via MCP or CLI
Multi-transport MCP server (stdio, SSE, HTTP)
Dynamic schema discovery for tool definitions
BYOK (Bring Your Own Key) support for Anthropic, OpenAI, Ollama
Built-in safety: dry-run mode, audit log, guardrails
Web dashboard and desktop app (macOS, Windows, Linux)
Slash commands and @mention resources in AI chat
Multi-instance support (unlimited instances)
14 role-based persona packages for context filtering
Fluent query builder (GlideQuery-style chained queries)
Batch request capability (up to 50 operations per call)
Execute script tool for running GlideRecord and server-side scripts
Enterprise features: SSO/OIDC, audit logging, on-premises hosting
VS Code extension for script management and live instance inspection
Laguna XS.2 model (33B params, 3B active, on-device)
Laguna M.1 model (225B params, 23B active, via API)
256K context length for multi-step reasoning
Multi-agent orchestration with planning and tool use
Sandboxed agent execution environments
Developer surfaces: agents, TUI, IDE extensions, binaries
Custom foundation models deployed on-prem or in VPC
Data connectors to repos, databases, data warehouses
Role-based access control for humans and agents
Executive-grade governance and auditability
On-prem, VPC, and workstation deployment (defense only)
Forward Deployed Research Engineers embed with teams
Real-time observability with end-to-end traces
Air-gapped network support
Open-weight model weights available
