Features
Human-taught responses by millions of users
AI character chat with diverse personalities
User-created character marketplace
Free points system upon login
Entertainment and humor interactions
Empathy and comfort conversations
Knowledge and information chat
Web and mobile app availability
Boost feature for enhanced chat
Popular characters like 욕쟁이 심심이 and 펭수
No API or SDK for developers
Omnichannel inbox: WhatsApp, email, Booking.com, Airbnb, Instagram, Messenger, webchat
AI chatbot trained on your documents, 100+ languages, smart handoff to staff
PMS-triggered guest journey automation (pre-arrival, in-stay upsell, post-checkout review)
WhatsApp Business API campaigns with rich media, CTAs, and broadcast lists
Visual webchat widget with custom branding and AI-powered replies
Multi-property dashboard for hotel chains
Internal notes, team collaboration, shift handover
Mobile app for on-the-go management
QR code generator for WhatsApp opt-in
Dynamic list comparators for advanced guest segmentation
Automated booking confirmations and upsells
AI email co-pilot and review responder
Revenue uplift calculator: 3% booking lift, 12% upsell lift
GDPR compliant with EU hosting