Features
Train on websites, PDFs, Notion, Google Docs, YouTube, audio, spreadsheets
Lead capture with form fields and email collection
Human handoff with full conversation context
PII redaction to mask sensitive data before sending to AI
Live chat widget with CSP nonce support
AI Search Bar for search overlay
Page context awareness for relevant answers
Speech Recognition & Text-to-Speech (TTS)
Inbox translation and email drafts
Custom domain for chatbot widget
Prompt Guard and audit log
Automatic retraining (daily, weekly, monthly)
MCP (Model Context Protocol) server for AI agent integration
White-label agency program with custom branding
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
