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Smartling vs Chatlyn
Side-by-side comparison of features, pricing, and ratings
Pricing
Contact Sales
Contact Sales
Plans
Contact for pricing
$0/mo
Popularity
3.3k views
7.3k views
Skill Level
Intermediate
Intermediate
API Available
Platforms
WebAPI
WebMobileAPI
Categories
💻 Code & Development📈 Marketing & SEO⚡ Productivity
📈 Marketing & SEO💬 Customer Support🤖 Automation & Agents
Features
All-in-one translation orchestration platform
AI translation via LLMs and MT engines (20+ models)
Professional translation from 4,000+ linguists
Translation Proxy for web content
Real-time analytics dashboards
LQA Agent for AI translation quality evaluation
Built-in review workflows and quality scoring
Unlimited users and in-platform collaboration
Certified project managers and dedicated support
50+ pre-built integrations
API and code repository connectors
AI-powered portal (Smartling Translate)
CAT and transcreation tools with visual context
Guaranteed satisfaction – free revisions
Workflow automation (99% automated workflows)
Omnichannel inbox: WhatsApp, email, Booking.com, Instagram DMs in one timeline
AI assistant suite: chatbot, email co-pilot, review responder
Automation studio: drag-and-drop guest journey workflows
WhatsApp newsletters with 98% open rate and segmentation
Multilingual AI translation and reply in 35+ languages
Visual webchat widget for direct bookings
24/7 virtual concierge AI chatbot
PMS integrations: Oracle Opera Cloud, Apaleo, Protel, Mews
QR code generator for WhatsApp contact
Mobile app for on-the-go inbox access
Internal notes and team collaboration within inbox
Multi-property dashboard for hotel chains
Automated booking confirmations and post-stay surveys
Upsell offers via WhatsApp (breakfast, spa, late checkout)
Integration with HubSpot, Slack, and Zapier
Integrations
WordPress
Adobe Experience Manager
Contentful
Drupal
Sitecore
Salesforce
Zendesk
Marketo
HubSpot
GitHub
Bitbucket
Google Drive
Dropbox
Oracle Hospitality - Opera Cloud
Apaleo
Protel
Mews
Slack
Zapier
WhatsApp
Booking.com
Instagram